Frequently Asked Questions
Everything you need to know about your Dansko experience.
How do I determine my correct size in Dansko footwear?
Dansko shoes follow European (EU) whole sizes. To find your perfect fit, please refer to our size chart which converts EU sizing to US standards. For our iconic clogs, there should be about a pinky-finger's width between your heel and the back of the shoe.
What is your return policy for online orders?
We offer a 30-day return policy for products purchased directly through our website. Items must be in their original, unworn condition and include the original packaging to be eligible for a full refund.
How long does shipping typically take?
Standard shipping usually takes 3 to 7 business days within the continental United States. We also offer expedited shipping options at checkout for those who need their footwear sooner.
Are Dansko shoes suitable for professionals who stand all day?
Yes, many of our styles carry the APMA Seal of Acceptance. Our footwear is engineered with anatomical contours, high-quality arch support, and shock absorption, making them a top choice for healthcare, hospitality, and education professionals.
How should I clean and maintain my leather clogs?
Maintenance depends on the leather type. For Box leather, simply wipe with a damp cloth or use a leather cleaner. For Oiled leather, use a damp cloth followed by a leather restorer or conditioner to maintain its natural moisture and appearance.
Do you offer international shipping?
Currently, we only ship to addresses within the United States and its territories. We recommend international customers check our 'Store Locator' to find authorized local retailers in their specific region.